Why do some tech companies seem to hate their customers?

Have you ever tried submitting a support request to a major tech company? If you have, and you received a response, you are one of the lucky ones. Most of the time you will get completely ignored, even if you’re an advertiser. What the eff, Silicon Valley?

Google’s response to one of their customers ripping off another one of their customers

The numbers don’t lie

The customer is always expensive

CEO & Founder of Firedrop.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store